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About us

What is important
How we work: At the outset

How we work: During implementation
How we work: On completion

Research services

Customer needs analysis
Customer perceptions of brand
Customer satisfaction measurement
Competitor analysis
Other services

Market evaluation
Channel marketing research
New product evaluation
Promotional effectiveness
Employee satisfaction measurement

Methodologies

Depth interviews
Focus groups
Self-completion surveys
Telephone interviewing & surveys
Online research

Markets

Contact us

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Customers Matter Limited. 3 Bridge Street, Kings Cliffe, Peterborough. PE8 6XH.
t +44 (0) 1780 470003 f +44 (0) 1780 470003 e info@customersmatter.co.uk